Privacy Policy

1. Who we are

AV Global SMC Private Limited operates this website and sells digital design assets. You can reach us at avglobalsmcpvtltd@gmail.com.

2. Information we collect

Depending on how you use the site, we may collect:

• Order information such as your name, email address, billing country and the products you bought, provided at checkout.
• Messages you send us, including your email address and anything you share about an order.
• Basic usage data such as pages visited, device and browser type, and approximate location, collected through standard analytics.

3. Payments

Checkout and payments are handled by Whop. Your card or bank details are entered on Whop checkout and are not stored on our website. Whop processes your payment information under its own privacy policy.

4. How we use your information

• To process your order and give you access to your files.
• To reply to your questions and provide support.
• To prevent fraud and keep the site secure.
• To understand how the site is used and improve it.
• To meet legal, tax and accounting requirements.

5. Cookies and analytics

The site and checkout may use cookies and similar technologies to remember your session, measure traffic and understand which pages work well. You can block or delete cookies in your browser settings, though some features may not work properly if you do.

6. Sharing your information

We do not sell your personal information. We share it only with service providers that help us run the store, such as the payment and hosting platform, and when the law requires it. Those providers may only use your data to provide their services.

7. How long we keep it

We keep order records as long as needed for support, accounting and legal reasons, and delete or anonymize other data when it is no longer needed.

8. Your rights

You can ask us to access, correct or delete the personal information we hold about you, subject to legal limits. Email avglobalsmcpvtltd@gmail.com and we will respond within a reasonable time.

9. Privacy rights by region

Wherever you live, you can contact us about your information. Depending on your location, the law may give you additional rights, which we honor as follows.

European Economic Area, United Kingdom and Switzerland (GDPR): you may ask for access to your data, correction, deletion, restriction, a portable copy, and you may object to certain processing. We process your data to fulfil your order (contract), to meet legal obligations, and for our legitimate interests such as security and improving the site. You may also complain to your local data protection authority.

California and other US states (CCPA/CPRA and similar laws): you may ask what personal information we collect and how we use it, ask us to delete or correct it, and ask us not to sell or share it. We do not sell personal information or share it for cross-context behavioral advertising. We will not treat you differently for using these rights.

Canada (PIPEDA and provincial laws) and Australia (Privacy Act): you may ask to access or correct your information and may complain to your local privacy regulator.

To use any of these rights, email avglobalsmcpvtltd@gmail.com. We may need to confirm your identity first, and we will respond within the time your local law requires.

10. International transfers

We are based in Pakistan, and our payment and hosting providers operate in several countries, so your information may be processed outside your own country. Where the law requires it, we rely on appropriate safeguards for these transfers.

11. Security

We use reputable platforms and reasonable safeguards to protect your information. No online service is completely secure, so we cannot guarantee absolute security.

12. Children's privacy

Our site is not directed to children under 13, and we do not knowingly collect their personal information.

13. Changes to this policy

We may update this policy from time to time. The date at the top shows the latest version.

14. Contact

Questions about privacy? Email us at avglobalsmcpvtltd@gmail.com.